Frequently Asked Questions
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As an Adult-Gerontology Primary Care Nurse Practitioner (APRN, AGPCNP-BC), I am licensed and board-certified to serve as a primary care provider. I can:
· Diagnose and treat medical conditions
· Prescribe medications (including sleep medications when appropriate)
· Order and interpret labs, imaging, and other diagnostic studies
· Provide preventive care, chronic disease management, and health counseling
· Write orders for therapy, home health, and specialty referrals
The main difference between a nurse practitioner and a physician is our training model: physicians are trained in the medical model, while nurse practitioners are trained in the nursing model, which emphasizes patient-centered care, education, and wellness alongside medical treatment. Both NPs and physicians can serve as your primary care provider, but NPs bring a unique emphasis on holistic, relationship-based care.
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Medicare patients: I will bill Medicare (and secondary insurance if you have it) for medically necessary visits and procedures.
·Non-Medicare patients: Visits are billed directly to you at the rates above; I can provide a superbill for potential reimbursement.
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If you have private insurance other than Medicare, I am considered out-of-network. I can provide a superbill that you may submit to your insurer for potential reimbursement, depending on your plan.
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Annual laboratory panel
Priority and same-week appointments
Direct communication (phone, text, email)
Transitional care coordination after hospital stays
Exclusive discounts on wellness services such as IV therapy, injections, and weight management programs
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Medically necessary visits will be billed to Medicare/insurance. Cash-based services such as IV infusions, vitamin injections, and weight management therapies are offered at member-discounted rates. House calls for convenience or non-medical purposes are also billed separately.
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Covered: If a home visit is medically necessary (for example, a patient is homebound or unable to travel), it may be billed to Medicare.
Not covered: If the home visit is elective or for convenience (for example, you prefer not to come into the office), it is a cash service billed separately.
Cash-pay convenience visits are subject to a separate travel/driving fee determined by location
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Medicare is always primary. Your secondary plan may cover co-pays, deductibles, or coinsurance left over after Medicare.
Membership fees are not covered by Medicare or secondary insurance — those are always out-of-pocket.
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On the rare occasion I am away, I will notify my patients in advance and arrange for backup coverage from a trusted local provider (Dr. Gocke) or ensure you have appropriate access to urgent care or specialists as needed.
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No — my patients have direct access to me. Calls, texts, or secure messages come straight to me, not through a call center.
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No — I do not provide inpatient hospital rounding. However, I work closely with a specific JMC hospitalist (and her team) who handles admissions for my patients and collaborates with me throughout your stay.
This allows me to focus on transitional care:
I track your hospital status
Coordinate with the hospital team
Review your discharge instructions and medications
Ensure you have timely follow-up with me after your hospital stay
This continuity helps reduce readmissions and ensures a smooth recovery.
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Standard office hours: Monday – Thursday, 9am–5pm.
Fridays are reserved for emergent patients, transitional care follow-ups, house calls, and practice management. -
Florida law allows me to prescribe controlled substances within certain limits. To keep patients safe and compliant with state law:
- Pain medications (opioids, Schedule II): up to a 7-day supply only. Long-term pain management must be handled by a pain management specialist.
- Benzodiazepines (Xanax, Valium, Ativan): short-term use may be prescribed when appropriate, but chronic use must be managed by psychiatry.
- Stimulants (Adderall, Vyvanse, etc.): may be prescribed short-term, but long-term use requires psychiatry oversight.
- Sleeping medications (Ambien, Lunesta, etc.): can be prescribed for routine use when clinically appropriate.
- All other routine medications (blood pressure, diabetes, cholesterol, thyroid, antibiotics, etc.) are fully within my scope. -
Memberships are for 12 months. If paying monthly, you may stop future payments with at least 30 days’ written notice, but fees already paid are non-refundable. There is a cancellation fee of $250. Annual upfront memberships are final and non-refundable.
When terminating, you must provide the name of a designated primary care provider (PCP) so records can be transferred. After termination, I will no longer be responsible for ongoing care or prescription refills. -
Dr. Gocke and I are separate practices. I operate independently as Deeper Well Concierge, but I collaborate with him as a mentor and consultant. Your membership with me does not overlap with his.
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Routine labs for the annual physical are included and performed at Quest or Jupiter Medical Center. Additional labs or imaging ordered as part of medical care will be billed to Medicare/insurance.
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Members receive priority same-week visits. Same-day house calls for urgent but non-emergency issues may be available for an additional fee. For true emergencies, please call 911.
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I believe in quality over quantity. By keeping my membership panel intentionally small, I can spend more time with each patient, provide continuity of care, and develop personalized wellness and treatment plans.
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Scheduling is managed by Heather, our practice manager, or myself. To schedule an appointment please call or text the main office number.
Self scheduling via Elation (our EMR) is in the works and will be available soon.
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Yes! I offer telemedicine visits for appropriate concerns so you can access care from home or while traveling.
Medically appropriate visits will be billed to Medicare. Telemedicine is also available to out-of-network patients according to the cash-pay schedule.
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Please send a message via our contact page to inquire about cash-pay prices and offerings :)
These payments are collected on the date of service using our secure payment platform